- Ensuring your privacy is key to our business
- No Surprises: we will tell you clearly how your personal data is used in our business
- Your Privacy Ally: Your data is key to our business, so we’ll mind it as if it was our own.
- No Spam: We will always aim to send you information that is relevant to you
- The Bare Essentials: we won’t collect information that we don’t need
- When it’s no longer needed – it’s gone: We won’t hold onto information that we don’t need!
IMPORTANT: PLEASE READ THIS NOTICE CAREFULLY
Thank you for your interest in the website of Solvotrin Therapeutics Limited, hereinafter referred to as “Solvotrin”. We take data protection and privacy issues very seriously and comply with the applicable national and European data protection regulations. Therefore, we would like to inform you with this declaration about data protection measures and which data we store and how we use this data. Who we are: Solvotrin Therapeutics Limited Where we are: Hoffmann Park, Little Island, Cork, Ireland, T45 YX04 You can contact us by phone on +353 (0) 21 4510220 -OR- You can contact us by email on Info@firstname.lastname@example.org We would prefer if you contacted us by email, as that way there will be a paper trail, which will protect us both. This would be a good thing, but if you want we can record your telephone calls too, but we would only do so with your blessing (unless we felt there might be a legal requirement to do so) Daphne O’Neill is Data Controllers representative and data protection compliance officer for Solvotrin.
What personal data do we collect and how is it used?
We process the following data: A: Data collection from this website Whenever a user accesses the website, the user’s internet browser automatically transfers the following data to Solvotrin’s web server for technical reasons:
- Names, addresses and telephone numbers
- E-mail addresses
- Text submitted via forms on our website (which may or may not include names, e-mail addresses and telephone numbers)
- IP Addresses of the requesting computer
- Date and time of access
- Name and URL of the retrieved file
- Transferred data volume
- Access status (file transferred, file not found, etc.)
- Identification data of the browser and the operating system used
- Name of the provider of the user’s internet access
- Website from which access is made
- Bank/Credit/Debit Card details
- Sensitive Personal data (such as responses to questionnaires etc)
- Customer administration (invoicing etc) and Customer Relationship Management
- To disseminate our newsletters/marketing
- Direct Marketing
- Provision of goods or services
- Employee administration
- Monitoring (e.g. web history, Apps, Cookies)
- Profiling of personal data
- To process purchases/subscriptions on our website
- Other day-to-day administration purposes that would be in our legitimate interests
If we are in receipt of a valid request from Irish and European law enforcement authorities, we would make data available to them. The legal basis for this processing is:
- Legitimate Interests (processing purchased good, suppliers, customers (Business to Business and Personal….)
- Performance of a contract including possible consequences of failing to provide the personal data
- Legal obligations (completing purchases made by customers, ensuring records kept for taxation purposes, ….), including possible consequences of failing to provide the personal data
- To protect the vital interests of the data subject
Who do we share it with, and why? We use: Stripe/PayPal/HubSpot/Zen Desk These are third party service and you will have signed up your specific consent via our website, which we will have passed your name, e-mail address, address, bank/credit/debit card details where required, via a secure channel. By virtue of them storing your personal data they are therefore considered a Data Processor. Their privacy policies are available here: https://stripe.com/ie/privacy https://www.paypal.com/en/webapps/mpp/ua/privacy-full https://legal.hubspot.com/privacy-policy https://www.zendesk.com/company/customers-partners/privacy-policy/ We have no intention or interest in sharing your personal data with other services, other than the above. If we were thinking of doing so, we would ask you first. We are polite like that!
Links to Third Party websites
Our sites may contain links to the sites of third parties. We are not responsible for the privacy policies or the content of third party sites and we suggest that you read their privacy policies when you wish to visit such sites.
We utilise servers around the world and your information may be processed on servers located outside the country where you live. Data protection laws vary among countries, with some providing more protection than others. Regardless of where your information is processed, we apply the same protections described in this policy. We also comply (and ensure our suppliers comply) with certain legal frameworks relating to the transfer of data such as the GDPR and EU-US Privacy Shield Frameworks.
Data Retention Period:
The data retention period for personal data consumer is 10 years where consent has been obtained. This is a data controller decision based on our customers/supplier needs. Criteria used are: Consumer profile spread over a large age period Changing needs of consumer over time Associated product information For B2B personal data the retention period is up to seven years from closing of any account with a customer or supplier. The basis for this is legitimate interest in retaining information.
To exercise the following rights, please send an e-mail to email@example.com. You may be asked for additional data to verify your identity as part of processing the requests to exercise your rights. We will endeavour to respond to all requests within 30 days of receiving the initial request. If we are unable to complete the request within the 30 day limit, we will notify you within the required time limit. You have the following rights in respect to the personal data that Solvotrin hold on you
- The right to be informed – You have the right to receive “fair processing information” which will be completely transparent about how wee gathered and will use your data. We will also notify you about any third party processors with whom we share your personal data, along with the reason for doing so. But you’re pretty much already it all in this policy anyway.
- The right of access – You have the right to confirmation that your personal data are being processed and get access to a copy of your personal data and any other supplementary information.
- The right to rectification: You have the right to have your personal data corrected if it is inaccurate or incomplete.
- The right to erasure (includes withdrawal of consent) – You have the right to have your personal data erased, in the following circumstances:
- You withdraw consent
- The personal data has to be deleted to comply with a legal obligation
- The personal data was unlawfully processed
- Where the personal data is no longer necessary in relation to the purpose for which it was originally collected.
- Where you object to the processing and there is no superseding legitimate requirement to continue the processing.
- The personal data is processed in relation to the offer of “information society services” to a child
- We may have grounds to refuse such deletion requests for the following reasons:
- Exercise the right of freedom of expression
- For public health purposes in the public interest
- To comply with legal obligations
- The exercise or defence of legal claims
- Archiving purposes in the public interest
- The right to restrict processing – You can request that we no longer process your data, but that we can still store it
- The right to object – You have the right to object to any direct marketing from us. We will immediately cease any such marketing upon request (via unsubscribe ling at the bottom of the direct marketing e-mail).
- Rights in relation to automated decision making and profiling – You have the right not to be subject to a decision when:
- It is based on automated processing
- It produces a legal effect or similarly significant effect on the data subject
Cookies are delicious snacks enjoyed by many people, but in this context a cookie is a small text file containing an identifier (a string of letters and numbers) that is sent by a web serer to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. The type of cookies we use are session cookies and persistent cookies. The cookies used by this site are used for the following:
- Ecommerce Functionality
- Language Selection